Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us for services, request a quote, or fill out our contact forms. This may include your name, email address, phone number, address, and details about your electrical requirements.

2. How We Use Your Information

We use the information we collect to:

• Provide electrical services and respond to your inquiries
• Schedule appointments and site surveys
• Send you service updates and important communications
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability

7. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

Last updated: 22/07/2025